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My product filtering has not been resolved. It is correct that I give you the account and password.

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Jack Richardson

cocofu

Participant

September 20, 2024 at 08:33

My product filtering has not been resolved. It is correct that I give you the account and password. Please do not bring the password:

I sent you a lot of messages, but you didn’t reply to my messages. I don’t know if you received them.

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#415194 Copied Theme version: 9.4.1

1 Answer

Jack Richardson

Support staff

September 20, 2024 at 08:48

Dear @cocofu,

Thank you for reaching out again, and I sincerely apologize for any confusion or delay in our response. Rest assured that we have received your messages, and your query is currently being addressed. Our team is committed to providing timely support, and while response times may vary, we do aim to resolve issues as quickly as possible.

Please note that we assist many clients and need to take the appropriate time to address each query with care, but not only for one unique clients on our forum; To help us maintain efficiency and fairness, kindly avoid submitting multiple topics for the same request, as it does not speed up the process and may cause unnecessary delays. Making the replies each 20-30min is not nessesary, please, wait for our response on the main topic you posted about your query.

As a reminder, our support guidelines indicate that response times can be up to 24 hours on weekdays and up to 48 hours on weekends. We appreciate your patience and understanding, and we’ll get back to you as soon as possible with a solution for your product filtering issue.

Best regards,
Jack Richardson
8theme’s Support Team

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Tagged: password assistance, product filtering issue, resolving product filter, troubleshooting woocommerce, woocommerce themes, wordpress account assistance, wordpress themes support
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My product filtering has not been resolved. It is correct that I give you the account and password.

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