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My Purchase key is not working please solve it asap.

This topic has 10 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Prem Gupta

  • Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 08:49

    You have 3 licenses for this item.
    Starting a new project
    One i am using here : https://instavapes.ca

    Second I am using : https://bhavnatrikha.com/beta/

    Third i can not able to activate ? Please let me know and reset the key so that i can able to use my third key

    #340202 Copied Theme version: 8
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 08:58

    Hello,

    Please provide purchase code via the Private Content area.

    Regards

    #340203 Copied
    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 10:31

    Please look the Private message

    Please contact administrator
    for this information.
    #340213 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 10:34

    You can activate the theme now.

    Regards

    #340215 Copied
    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 10:43

    ?

    Please contact administrator
    for this information.
    #340217 Copied
    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 10:53

    Yes the Key 3 Is working now .
    Thanks

    Now i would like to request you please refund money for the Key2:
    I purchase key 2. Because key3 not working.

    Thanks

    #340219 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 11:01

    Unregister key 2 from the site via XStore > Dashboard. Refund request can be submitted here – https://themeforest.net/refund_requests/new

    Regards

    #340222 Copied
    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 11:34

    Yes I unregister the KEY from admin and i also sent refund request form here for my latest purchase
    https://themeforest.net/refund_requests/new

    Thanks

    #340232 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 11:36

    Refund given

    Regards

    #340234 Copied
    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 11:41

    Thanks allots

    #340237 Copied

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