My Purchase key is not working please solve it asap.

This topic has 10 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Prem Gupta

  • Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 08:49

    You have 3 licenses for this item.
    Starting a new project
    One i am using here : https://instavapes.ca

    Second I am using : https://bhavnatrikha.com/beta/

    Third i can not able to activate ? Please let me know and reset the key so that i can able to use my third key

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 08:58

    Hello,

    Please provide purchase code via the Private Content area.

    Regards

    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 10:31

    Please look the Private message

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 10:34

    You can activate the theme now.

    Regards

    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 10:43

    ?

    Please contact administrator
    for this information.
    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 10:53

    Yes the Key 3 Is working now .
    Thanks

    Now i would like to request you please refund money for the Key2:
    I purchase key 2. Because key3 not working.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 11:01

    Unregister key 2 from the site via XStore > Dashboard. Refund request can be submitted here – https://themeforest.net/refund_requests/new

    Regards

    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 11:34

    Yes I unregister the KEY from admin and i also sent refund request form here for my latest purchase
    https://themeforest.net/refund_requests/new

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2022 at 11:36

    Refund given

    Regards

    Avatar: Prem Gupta
    Prem Gupta
    Participant
    December 1, 2022 at 11:41

    Thanks allots

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘My Purchase key is not working please solve it asap.’' has been successfully resolved, and the topic is now closed for further responses

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