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My shop page is not responsive in mobile

This topic has 3 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Andrew Mitchell

Shuja Abbas

Participant

January 9, 2024 at 09:02

My products are not in a single column in mobile and it’s not responsive

Please, contact administrator
for this information.

#379203 Copied Theme version: 9.2.5

2 Answers

Tony Rodriguez

Support staff

January 9, 2024 at 12:14

Hello, @Shuja Abbas,

Thank you so much for purchasing our theme and contacting our support center.

Should you desire to display a one product in a column on the shop page of your website when accessed via mobile devices, we would be grateful if you could generate temporary administrative access to your WordPress site. Please provide the credentials in the designated private content section for security purposes. This will enable us to examine your configuration thoroughly and gain a comprehensive insight into the matter, thereby allowing us to offer you the most effective assistance.

Furthermore, we strongly advise that you ensure a full backup of your website is completed prior to initiating this process, to safeguard against any unforeseen complications.

We look forward to your cooperation and are here to assist you with any further requirements.

Warm regards,
The 8Theme Team

Please contact administrator
for this information.

#379241 Copied

Andrew Mitchell

Support staff

January 15, 2024 at 11:14

Dear Shuja Abbas,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#379922 Copied
Tagged: best selling themes, mobile optimization, responsive mobile design, responsive woocommerce themes, shop page issues, woocommerce themes, woocommerce troubleshooting
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