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My shop page is not visible in mobile version, just desktop

This topic has 9 replies, 3 voices, and was last updated 4 days, 15 hours ago ago by Tony Rodriguez

alexmdm89

Participant

April 4, 2025 at 00:23

Hi I just upload my site, and after migration, the shop page is not visible only in desktop view.

Its only display the footer and header.

Content is visible for topic creator and
support staff only.

#439673 Copied Theme version: 9.4.10

8 Answers

alexmdm89

Participant

April 4, 2025 at 07:00

I just check again and still desktop version shop page also is not displaying just footer

#439688 Copied

Alex Carter

Support staff

April 4, 2025 at 07:18

Hello Alexmdm89,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#439697 Copied

alexmdm89

Participant

April 4, 2025 at 16:48

Thanks the access is in the private content area

Content is visible for topic creator and
support staff only.

#439816 Copied

Alex Carter

Support staff

April 4, 2025 at 17:25

Hello Alexmdm89,

Please clear the cache and check now.

Warm Regards,
The 8Theme Team

#439817 Copied

alexmdm89

Participant

April 4, 2025 at 17:33

Thanks , but now the products are not visible it show 404 error in every product

#439819 Copied

Alex Carter

Support staff

April 5, 2025 at 06:54

Hello,

Please read these articles: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/ https://woocommerce.com/document/permalinks/

We’ve solved the problem by editing the Permalinks settings from Custom – /index.php/%year%/%monthnum%/%day%/%postname%/ to Post name.

Best Regards,
8Theme’s Team

#439836 Copied

alexmdm89

Participant

April 5, 2025 at 16:42

Thanks for your awesome support 😀

#439914 Copied

Tony Rodriguez

Support staff

April 5, 2025 at 16:42

Dear alexmdm89,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#439915 Copied
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The issue related to '‘My shop page is not visible in mobile version, just desktop’' has been successfully resolved, and the topic is now closed for further responses

My shop page is not visible in mobile version, just desktop

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