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My Shop Pagination Doesn’t Work + how to redesign my Shop’s Categories Layout?

This topic has 4 replies, 2 voices, and was last updated 1 hours, 29 minutes ago ago by Rose Tyler

Bryant Chan

Participant

March 19, 2025 at 15:37

Dear Support Team,

I’m experiencing an issue where the next page fails to load after clicking the “Next” or “Page 2” button. The loading continues indefinitely, even after clearing the cache and trying on mobile.

Could you please assist me in resolving this issue?

Thank you for your support!

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3 Answers

Rose Tyler

Support staff

March 19, 2025 at 15:47

Hello, Bryant Chan,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Bryant Chan

Participant

March 19, 2025 at 15:56

Hi Support,

Please check these out, thanks!

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Rose Tyler

Support staff

March 19, 2025 at 16:43

Hello, Bryant Chan,

1/ The issue has been resolved by applying the necessary patches.

2/ Dasboard > Products > Categories > upload images for categories.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

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