This topic has 12 replies, 3 voices, and was last updated 7 months, 3 weeks ago ago by Luca Rossi
Hello, When i test my site speed through google for example, i have very bad speed. I thought the theme was really fast, so why am i having those metrics?
Hello, @SK,
Please check private content area.
Best regards,
The 8Theme Team
just question, is this reponse private or not? as in the link there is the name of the website?
Hello, @SK,
We have added our last response in the private content area. Please check again.
Best regards,
The 8Theme Team
Regarding the speed what takes time is JS and normally it comes from the theme, can you check if i grant the access, as well as check why the sales booster is not working.
Hello, @SK,
1/ & 02/ We kindly request that you provide a detailed description of the issue you are encountering, including your specific requirements or objectives. Additionally, to facilitate a more comprehensive understanding of the problem, please attach any relevant screenshots.
For us to conduct a thorough examination of your settings and offer the necessary assistance, we would also appreciate it if you could securely share your WordPress administrative access credentials in the designated private content area.
We kindly recommend that you take a complete backup of your site before proceeding.
Thank you for your cooperation.
Best regards,
The 8Theme Team
Hello,
I granted the access , see private area. And please let me know when done.
My problems are:
– BIG PROBLEM: Slow website due to JS and JS is the theme basics
– from time to time I have troubles with somes features of the sales booster, mainly i noticed this after an update of the theme, where for example for the feature cart/checkout progress bar, i can not scroll down to put the amount to be shown for this features. I tested today and it is working even if i had desactivated it (because of the explained problem), but it arrives frequently.
Thanks
Dear @SK,
We hope this message finds you well.
We have taken the opportunity to review your website’s homepage and have observed a significant number of images present. To enhance your site’s performance, our team recommends utilizing two robust plugins designed for WordPress: WP-Rocket for caching and Imagify for image optimization.
You can find more information about these plugins and their benefits at the following links:
– WP-Rocket: [https://wp-rocket.me/](https://wp-rocket.me/)
– Imagify: [https://imagify.io/](https://imagify.io/)
Additionally, WP-Rocket offers a feature called “Delay Javascript Execution,” which can substantially improve your Google PageSpeed score. For further details on how to implement this feature, please refer to their guide here: [https://docs.wp-rocket.me/article/1349-delay-javascript-execution](https://docs.wp-rocket.me/article/1349-delay-javascript-execution)
Should you require any assistance or have any questions regarding these recommendations, please do not hesitate to reach out.
Warm regards,
The 8Theme Team
Hello, Thanks for your response.
So for you it has nothing to do with your theme?
it is normal to have images on a website and mainly for an ecommerce store, i’m gonna try the ideas you came up with but just confirm that it has nothing to do with the JS on your theme.
What about the issue of Sales booster that comes from time to time, what can that be related to if it happens to me next time?
My installation of the theme was done correctly? as well as the updates?
Thanks
Dear @SK,
We hope this message finds you well.
We would like to inform you that the JavaScript scripts sourced from XStore have been successfully minified. As such, no further action is required on these scripts.
Regarding the Sale Booster issue, we are currently unable to replicate the problem. If the issue persists on your end, we kindly request that you provide us with a video demonstration. This will greatly assist us in diagnosing and addressing the concern effectively.
In response to your query about the installation and updates:
We can confirm that your theme and plugins are indeed installed correctly and are fully up to date.
Should you have any further questions or require additional assistance, please do not hesitate to reach out.
Warm regards,
The 8Theme Team
Thanks
You’re most welcome.
Should you have any further questions or require additional assistance, please do not hesitate to reach out.
Warm regards,
The 8Theme Team
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