Hello, @LOTS BAZAAR,
Thank you so much for purchasing our theme and contacting our support center.
To assist you more effectively with the issue you are experiencing, could you please provide a screenshot of the problem along with access to your site’s wp-admin area? For security purposes, please ensure that this information is submitted through the private content area.
Additionally, we strongly advise that you create a complete backup of your site before proceeding with any further steps.
Thank you for your cooperation and understanding.
Best regards,
The 8Theme Team