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My store is out because the theme Royal - by oscanecos

This topic has 2 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: oscanecos
    oscanecos
    Participant
    March 5, 2016 at 13:46

    Hello, i have a store.
    Was averything normal
    And than it’s a 500 error
    i talk to bluehost
    and the problem is the theme
    i install the theme in another site to test
    the problem is in the theme
    what should i do?

    #116277 Copied Theme version: last WooCommerce version: last
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 7, 2016 at 08:41

    Hello,

    As I see now the site you provided uses different theme.
    Please provide us with correct site name and FTP/WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #116360 Copied

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