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MY THEME IS NOT WORKING WITH ELEMENTOR ANYTHING I EDIT and update,it says server error 403

This topic has 4 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

hilairesandjo20

Participant

October 12, 2022 at 08:00

PLEASE MY THEME IS NOT WORKING WITH ELEMENTOR
ANYTHING I EDIT and update,it says server error 403
i have done almost everything yet nothing is working.i have cleared all my cookies cashes,browser,even delete WP and instored appresh still yet nothing,i have 2 active license and non is working.whats really happening???
please hepl asoon as possible.i have to deliver the work in 24 hours now

Please, contact administrator
for this information.

#336264 Copied Theme version: 8.3.4 WooCommerce version: 7.0.0

3 Answers

Tony Rodriguez

Support staff

October 12, 2022 at 08:19

Hello, @hilairesandjo20,

This issue is independent of our theme, In order to solve your issue Please read this article –

https://elementor.com/help/publish-update-button-not-work/#:~:text=403%20error%20when%20attempting%20to,checked%20with%20your%20hosting%20company.

Regards 8Themes Team.

#336269 Copied

hilairesandjo20

Participant

October 12, 2022 at 08:32

sir there’s no security plugin on my WP account.the other license worked properly so why is this one not working ?? please try to look into the matter critically.

I HAVE TWO LICENSE WHICH THE SECOND ONE I BOUGHT IT YESTEDAY WHICH IS NOT WORKING

Please contact administrator
for this information.

#336271 Copied

Rose Tyler

Support staff

October 12, 2022 at 10:08

Hello @Hilairesandjo20,

Thanks for the fast reply.
Please read this topic also – https://www.8theme.com/topic/xstore-403-error-and-the-response-is-not-a-valid-json-response/
1/ Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
3/ Provide temporary wp-admin access, so we can take a closer look at the situation on your site.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#336285 Copied
Tagged: elementor, server error 403, themes, woocommerce, wordpress
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