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My website completely crashed - by Melichou973

This topic has 2 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: Melichou973
    Melichou973
    Participant
    November 3, 2021 at 21:38

    HI
    I highly need your help.
    I worked my wordpress website into a subdomain “www.test.mywebsite.com/wordpress”
    I wanted to changed the URL and removed “/wordpress”. So I do the necessary to change that in the FTP and in the wordpress setting.
    But the website completely crashed (the theme does not work anymore) : please see the screenshot. Please help me
    https://gyazo.com/e9c57ede18b800507dd8c0a5e7bb0167

    When you go to the url website, you won’t see the problem because I restaured a backup

    thanks for your help

    Please, contact administrator
    for this information.
    #307495 Copied Theme version: 5.8
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 3, 2021 at 23:36

    Hello,

    You can’t remove “/wordpress” just via FTP and WordPress settings. You should remove it in the DB for all the links you had there. In your case, I would recommend you to get it back and use the Duplicator plugin to move the site from subdirectory to root directory or to another domain. It will replace all the necessary links in the DB.

    Regards

    #307550 Copied

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