My website goes blank after edit footer static block

This topic has 7 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

  • Avatar: johan28
    johan28
    Participant
    November 10, 2022 at 04:09

    Hi,

    I just do some editing of the footer static block and suddenly my website goes blank.
    Please help

    Regards

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 10, 2022 at 05:52

    Hello, @johan28,

    Your issue has been solved please check back to your site after removing the browser cache, please see this screenshot: https://ibb.co/SvJzPB0

    Regards 8Themes Team.

    Avatar: johan28
    johan28
    Participant
    November 10, 2022 at 10:48

    Hi,

    I just edit the footer static block and the problem happened again. My site goes blank again.

    Please help

    Thank You

    Avatar: johan28
    johan28
    Participant
    November 11, 2022 at 02:31

    Hi,

    I have only installed theme, demo content, and a few products. No other plugin, only that require. Before this the website worked fine until I edit the “footer block” my website goes to blank page

    Please help

    Thank you

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 11, 2022 at 06:14

    Hello, @johan28,

    Your issue is resolved now kindly check back to your site after clearing the browser cache. Here is the resulting video to your site: https://streamable.com/iwby1v

    Regards 8Themes Team.

    Avatar: johan28
    johan28
    Participant
    November 11, 2022 at 10:15

    Hi,

    It’s working fine now, thank you

    Regards

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 11, 2022 at 10:19

    Hello, @johan28,

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘My website goes blank after edit footer static block’' has been successfully resolved, and the topic is now closed for further responses

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