My website is showing a 100% resources usage error ever since I switched to the XStore

Dear Daniyal,

We hope this message finds you well.

We kindly request that you temporarily deactivate all third-party plugins, retaining only XStore-Core and WooCommerce, to facilitate further investigation of a technical matter. This action will help us determine if the issue persists under these specific conditions.

We have noted that this issue is not commonly reported by our customers, and your cooperation in this troubleshooting step would be greatly appreciated.

Thank you for your attention to this request. We look forward to your prompt response.

Best regards,
The 8Theme Team

Dear Daniyal,

We hope this message finds you well.

Upon reviewing the provided screenshot (https://prnt.sc/NDObhG79bGYr), we have observed that certain fields appear to be aligned. To assist you further, we kindly request that you provide us with a detailed explanation of the specific layout you are aiming to accomplish.

Your guidance on this matter will enable us to ensure that our service meets your expectations.

Thank you for your attention to this request.

Warm regards,
The 8Theme Team

Hi @Daniyal,

With FTP account we could not analys the Resource Usage.

“After checking your detailed resource usage, I can see that processes that were using most of your hosting plan resources were generated from index.php and admin-ajax.php files and this process is reappearing. This means that this issue was created by one or several of your website plugins when specific changes are done regarding these plugins or scheduled tasks are running.”

Can you please ask your hosting provider send all the logs related to the high resources usage? So we can take a closer look?

Thank you!

Warm regards,
The 8Theme Team

Dear Daniyal,

We hope this message finds you well.

We’re writing to inform you that our development team has successfully deactivated the Wordfence plugin and subsequently monitored the Resource Usage Monitor. Upon review, we are pleased to report that the issue of 100% resource usage no longer appears. You may view the current status via the following screenshot link: https://prnt.sc/WCQLiVjhHsV7.

Furthermore, we would like to suggest considering an upgrade to your hosting plan. The Business WordPress plan offers a significant improvement in resources at a modest increase in cost. We believe this upgrade would be beneficial for your operations. For your reference, here is a screenshot detailing the plan: https://prnt.sc/pwpOsPMTr7-7.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Daniyal,

Please also add this custom CSS under XStore Custom CSS:

selector .mc4wp-form-fields {
    display: flex;
    justify-content: space-between;
}

selector .mc4wp-form-fields label{
    width: 100%;
    margin-right: 10px;
}

Best regards,
The 8Theme Team

Dear Daniyal,

We trust this message finds you well.

Kindly proceed to the “Theme Options” section, then select “General/Layout” and adjust the “Site Width” to exceed 1440 pixels. You can refer to the following screenshot for guidance: https://prnt.sc/UFRGDjhTRu4L

Should you wish to apply changes exclusively to the single product page, please incorporate the following custom CSS code:

@media only screen and (min-width: 1200px) {
    .single-product .container, 
    .single-product div.container, 
    .single-product .et-container, 
    .single-product .breadcrumb-trail .page-heading {
        max-width: 1600px;
    }
}

We hope you find these instructions beneficial.

Warm regards,
The 8Theme Team

Glad we were able to help you!

Dear Daniyal,

We kindly request that you update the existing custom CSS code to the following:

@media only screen and (min-width: 1200px) {
    .single-product .container, 
    .single-product div.container, 
    .single-product .et-container, 
    .single-product .breadcrumb-trail .page-heading,
    .woocommerce-checkout .container, 
    .woocommerce-checkout div.container, 
    .woocommerce-checkout .et-container, 
    .woocommerce-checkout .breadcrumb-trail .page-heading{
        max-width: 1600px;
    }
}

Subsequent to this update, please proceed to edit the checkout page. We would like you to verify that the width of the section is set to full-width. You may refer to the following screenshot for guidance: https://prnt.sc/7MjLgQIvjM8H

We hope this adjustment will be beneficial. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team