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My website is slowly please help to make it fast

This topic has 8 replies, 4 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

Benny Wong

Participant

February 5, 2024 at 15:37

Hi,
my website is slowly after importing the theme.
But your demo is very smooth.
Please help

Please, contact administrator
for this information.

#382494 Copied Theme version: 5.2.7 WooCommerce version: 8.5.2

7 Answers

Tony Rodriguez

Support staff

February 6, 2024 at 06:05

Hello, @Benny Wong,

Thank you for using our theme and for contacting us.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link:
https://gtmetrix.com/reports/chilling.hk/Mhuc40xC/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here: https://ibb.co/5RCXVxF & https://imgur.com/LLkFuPs

About your results on gtmetrix results:

-Efficiently encode images https://gtmetrix.com/efficiently-encode-images.html

– Avoid enormous network payloads – https://gtmetrix.com/avoid-enormous-network-payloads.html

-Reduce initial server response time https://gtmetrix.com/reduce-initial-server-response-time.html

-Properly size images https://gtmetrix.com/properly-size-images.html

-Eliminate render-blocking resources https://gtmetrix.com/eliminate-render-blocking-resources.html

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Lazy load:Lazy loading is a technique used to optimize web page performance by delaying the loading of certain elements until they are actually needed. It’s commonly used for images and other media to improve page load times.

For visual reference from your site : https://imgur.com/a/AO5ETbi

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#382529 Copied

Benny Wong

Participant

February 6, 2024 at 06:27

Even I only installed the woocommerce and xstore.
The website is also slowly.

#382531 Copied

Rose Tyler

Support staff

February 6, 2024 at 09:50

Hello, @Benny Wong,

We appreciate your prompt response.

Private Content

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#382554 Copied

Nancy

Participant

February 6, 2024 at 11:12

Hello Rose Tyler,
Do you have a list of settings of WP-rocket and your own speed optimizing settings that you use, which you could share?
We also use WP-rocket and Xstore, and I understand that I couldn’t use it one on one on our production, but perhaps I could test it on our staging site.

Kind regards,
Nancy

#382564 Copied

Rose Tyler

Support staff

February 6, 2024 at 11:46

Hello, Nancy,

WP-rocket settings can be different depending on plugins activated on the site and content, but here are examples of settings from one of our demos – https://gyazo.com/e95ac59fe4d0b6b5e8bcf67a1cb6881d
https://gyazo.com/da84163cee8d36623081657bfd01f482 https://gyazo.com/268498dd61e0a6205006b7c315488caa
https://gyazo.com/9eb09280e91c6c57bd9d623997434657
https://gyazo.com/28482f528a2b36d6ad1d309cb3ad6d13
theme options > speed optimization https://gyazo.com/6a11e9846ccc9edbfc8e25f60b3e51b8 https://gyazo.com/72334f00cba3e641067a89d396f4b089
https://gyazo.com/d43ba7a24664a998869eb59361ec7ca0

Best regards,
The 8Theme Team

#382569 Copied

Benny Wong

Participant

February 6, 2024 at 14:48

I won’t request the refund.
Let me try the WP-Rocket.
Thanks for your reply

#382601 Copied

Rose Tyler

Support staff

February 6, 2024 at 15:14

Hello, @Benny Wong,

Thank you for your response.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Best regards,
The 8Theme Team

#382604 Copied
Tagged: fast woocommerce themes, speed up woocommerce site, woocommerce performance boost, woocommerce speed optimization, wordpress performance improvement, wordpress site speed help
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