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My website is suddenly missing a lot of elements !?

This topic has 2 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

Hamza Bk

Participant

August 27, 2019 at 09:57

Hello!

Today i wanted to browse a website that I made a couple of weeks ago. It was working fine just 2 days ago. Today I check it I see that It’s missing a lot of elements like products, footer and stuff (see the homepage to understand). Why did this happen? An update maybe? Can you help me investigate this issue?

#220120 Copied Theme version: 5.4.1

1 Answer

Olga Barlow

Support staff

August 27, 2019 at 17:41

Hello,

Because you updated core plugin to the version that is not compatible with theme version that you use. Never update core plugin without theme https://xstore.8theme.com/update-history/
Go to Dashboard > Updates > update theme to version 5.6.

Regards

#220165 Copied
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