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My website is very slow and i don’t have a high traffic

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 1 days ago ago by Tony Rodriguez

Abdallah Hesham

Participant

November 1, 2024 at 20:18

My website is very slow and i don’t have a high traffic on this link https://bubblesegypt.com/,
i am using cloudways server it’s good and speed cloud server and i didn’t face a speed problem before i have another websites using same plugins and different theme and it’s working good.
I am the developer and i did a lot of steps to optimize and i am using cache plugin and performance(breeze).
and i checked with the server and no issues.
after that i used cloudflare and no change.
the server said i have a high traffic from admin-ajax and get_refreshed_fragments.
but i am not using anything use this too much and the website is slow also if i am not using admin panel.

please check it asap i am losing client and orders.

Please, contact administrator
for this information.

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1 Answer

Tony Rodriguez

Support staff

November 2, 2024 at 05:45

Hello, @Abdallah Hesham,

Thank you for contacting us and for using XStore.

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link:

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

2/ Google Pagespeed (and now GTmetrix) scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos work very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems (it will be faster once a cache plugin is activated).

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

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