My website mobile menu is not responisve only on home page.

This topic has 6 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    May 6, 2023 at 20:37

    My website mobile header is not responsive only on the home page it was working fine before but suddenly it is not responsive only on the home page and from the wp customize it is shown perfectly only creating issues on the live website. Help me fix this as soon as possible as it is causing our business.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2023 at 08:55

    Hello, Shehzad Ghazi,

    Thank you for contacting us and for using XStore.

    We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    May 7, 2023 at 13:07

    Hello, thanks for the response I am using a cache plugin. And theme mobile optimization option was on before but I turned it off before submitting the topic still the problem is there. I need to fix it ASAP.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2023 at 13:12

    Hello, Shehzad Ghazi,

    Thank you for your response.

    Have you tried to temporarily disable the cache plugin, then clear the cache of browser and check the result?

    Kind Regards,
    8theme team

    Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    May 7, 2023 at 14:14

    Disabling the plugin make my website very slow.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2023 at 14:34

    Hello, Shehzad Ghazi,

    Thank you for your response.

    So it solved the problem? In this case, you can activate the cache plugin but check settings one by one to find out which one causes the problem, or contact support of the plugin directly to get assistance with this problem.

    Kind Regards,
    8theme team

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The issue related to '‘My website mobile menu is not responisve only on home page.’' has been successfully resolved, and the topic is now closed for further responses

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