My website not loading - by joon - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

  • Avatar: joon
    joon
    Participant
    August 1, 2019 at 01:40

    my website not loading also can you make my menu disappear
    when I click a link in mobile.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: joon
    joon
    Participant
    August 1, 2019 at 02:04

    I diactivated ultimate members and it’s working now.
    how can I keep ultimate members plugin and keep the website working

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2019 at 07:25

    Hello,

    1) Please describe the desired menu behavior in more details.
    2) If the problem is caused by a third-party plugin, contact the support of the plugin.
    We are theme support, so are able to help with issues related strictly to our theme, we don’t give guaranty for full theme compatibility with all 3-rd party plugins.

    Regards

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