Return to previous page

My website stops for a few seconds when making a purchase

This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

  • Avatar: oeneika
    oeneika
    Participant
    May 22, 2020 at 04:23

    When I make a purchase with a credit card and get the invoice, the website stops working for about 10 seconds and then returns to normal. It only happens when making credit card payments (I am using Stripe)

    #238315 Copied Theme version: 6.3.4 WooCommerce version: 4.1.1
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 22, 2020 at 10:51

    Hello,

    Contact your hosting provider and ask for server error logs. Probably you have some fatal error there and you’ll be able to find out what error causes the problem to fix it.

    Regards

    #238371 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Designers – WordPress Theme
lazy-placeholder
Lawyer – WordPress WooCommerce Theme
lazy-placeholder
Electron Store 01 – WordPress WooCommerce Theme
lazy-placeholder
Boxed Store – WooCommerce Theme
lazy-placeholder
Hipster Store – WordPress WooCommerce Theme
lazy-placeholder
Minimal Electronics – WordPress WooCommerce Theme
lazy-placeholder
Marseille04 – WordPress WooCommerce Theme
lazy-placeholder
Water Delivery – WordPress WooCommerce Theme
lazy-placeholder
Cleaning – WordPress WooCommerce Theme
lazy-placeholder
Skate – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.