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My Website subpage header content dynamic not work

This topic has 4 replies, 2 voices, and was last updated 13 seconds ago ago by Tony Rodriguez

Deep

Participant

December 16, 2024 at 11:30

My Website subpage header content dynamic not work

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#427667 Copied Theme version: 9.3.17

3 Answers

Tony Rodriguez

Support staff

December 16, 2024 at 13:01

Hello, @Deep,

Thank you for contacting us and for using XStore.

We kindly request further clarification regarding your inquiry, as it is currently a bit unclear to us. Could you please provide more detailed information about your specific request or the goal you are trying to achieve?

Additionally, it would be helpful if you could share screenshots of the issue, with relevant areas marked for reference. To assist you more effectively, we also request access to your site’s WordPress admin panel. Please share this information securely in the private content area.

We look forward to your response and are here to assist you.

Best regards,
The 8Theme Team

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Deep

Participant

December 18, 2024 at 08:28

Edit Animated Headline not work

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Tony Rodriguez

Support staff

December 18, 2024 at 09:27

Hello, @Deep,

Thank you for your response.

1. Kindly ensure that your website is running the latest versions of the XStore theme (9.4.5) and the XStore Core plugin (5.4.5). You can refer to the following links for update history and detailed instructions on updating:

-https://xstore.8theme.com/update-history/
– https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

If the issue persists, we kindly request that you provide us with temporary access to your website’s WordPress admin panel via the private content area. This will allow us to investigate the matter further and assist you more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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