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My website taking long loading time before opening.

This topic has 5 replies, 3 voices, and was last updated 1 weeks, 2 days ago ago by Jack Richardson

vijay singh

Participant

September 10, 2024 at 08:31

Hi Team,

My website- divyayogastore.com takes a lot of time loading. I have checked it via my computer as well as different mobile phones. Also tried clearing the cache and cookies. But still the page keeps on loading and the site is displayed after a long time.

Kindly check & assist.

Thanks,

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4 Answers

vijay singh

Participant

September 10, 2024 at 09:56

waiting

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Rose Tyler

Support staff

September 10, 2024 at 10:04

Hello, vijay singh,

Thank you for contacting us and for using XStore.

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Please try to disable all third-party plugins that are not included with XStore
(https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

Warm Regards,
The 8Theme Team

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vijay singh

Participant

September 11, 2024 at 09:25

Hi,

I’ve disabled multiple plugins but the still the problem persists. Kindly check & advise.

Thanks,

#413924 Copied

Jack Richardson

Support staff

September 11, 2024 at 10:52

Dear @vijay singh,

I hope this message finds you well. Upon conducting a preliminary inspection using basic browser development tools, it has come to our attention that certain resources on your homepage are experiencing extended loading times. You can view the specific details via this screenshot: https://prnt.sc/tZ8XsQ48GJW7.

Additionally, we have analyzed your website using the widely recognized testing service, GTmetrix. The results of this analysis can be accessed in the private area provided.

We also recommend reviewing and implementing the suggestions that have been effective for other clients experiencing similar issues with website speed. Please refer to the following discussions for guidance:
1. https://www.8theme.com/topic/website-not-loading-some-time-loading-but-taking-too-much-time-and-showing-some-error/#post-407631
2. https://www.8theme.com/topic/child-theme-not-activated-yet-is-there-any-issue/#post-408335

Please be reminded that our role is to provide support and guidance throughout the optimization process, rather than implementing changes directly to your website.

Should you require further assistance or wish to request unique optimization services for your website, please submit a request here: https://prnt.sc/fgk4W3hZG8P6.

Thank you for your attention to these matters. We look forward to assisting you in enhancing your website’s performance.

Best Regards,
Jack Richardson
8Theme’s Team

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Tagged: boost wordpress theme performance, enhance woocommerce site speed, fast loading wordpress themes, improve website load time, optimize woocommerce loading speed, quick load woocommerce themes, speed up woocommerce wordpress themes
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