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My woocommerce xstore theme setting with issues

This topic has 6 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Andrew Mitchell

Ve01

Participant

July 4, 2024 at 18:58

Hi

I checked with the toolset of wordpress, I found many erro message in upstream as below.
“Your theme’s template file is missing custom fields for displaying %POST-TAG-SINGULAR% elements.”
and
“Your theme’s %PUBLICATION-TAG-PLURIEL% archive is missing custom fields.”

How can I deal with these issues?

Please find the details in attachment .

Files is visible for topic creator and
support staff only.

#403164 Copied Theme version: 9.3.14

5 Answers

Jack Richardson

Support staff

July 5, 2024 at 09:01

Dear @Vera,

I hope this message finds you well. Could you please inform us about the service you utilize for testing purposes? Additionally, have you encountered any issues with the default WordPress theme, such as Storefront?

We have attempted to log in to your admin panel to investigate the issues you mentioned, but it appears that the current access credentials are incorrect. It is important to note that we have not previously experienced such issues, suggesting that the problem may be related to a plugin for custom post types that you might be using.

We would appreciate your cooperation in resolving these access issues so that we can assist you more effectively.

Best regards,
Jack Richardson
The 8Theme Team

#403235 Copied

Ve01

Participant

July 7, 2024 at 12:00

Hi

Thanks for your response.
I use paypal and stripe test mode for my site payment test in my development site (not finished) . I didn’t encounter any issues with the twenty-two before.

Could you please help me investigate this issue ?

Thank you

Please contact administrator
for this information.

#403453 Copied

Jack Richardson

Support staff

July 8, 2024 at 08:58

Dear @vera,

I hope this message finds you well. We have reviewed your initial query regarding the incorrect archive page templates for certain post-types. However, we noticed that in your subsequent communication, you mentioned the payment systems in use. This has led to some confusion regarding the primary issue you need assistance with.

Could you kindly clarify the specific question or issue you need resolved? Additionally, as previously requested, please provide details about the service you are using to test the missing templates for custom post types.

Thank you for your cooperation and understanding.

Best Regards,
Jack Richardson
8Theme’s Team

#403528 Copied

Ve01

Participant

July 8, 2024 at 11:47

Hi

Thanks for your reply.
I think the erro message is related to the incompatibility of the toolset plugin. So I disabled the Toolset plugin, It seems my site works commonly.

Thanks you.

#403587 Copied

Andrew Mitchell

Support staff

July 8, 2024 at 11:47

Dear vera,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#403588 Copied
Tagged: fix woocommerce xstore problems, improving xstore woocommerce setup, resolve woocommerce xstore difficulties, troubleshooting xstore woocommerce theme, woocommerce xstore theme issues, wordpress xstore theme problems, xstore theme setting issues
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My woocommerce xstore theme setting with issues

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