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My Xstore editor is just loading and loading

This topic has 4 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

thebomb

Participant

August 21, 2024 at 19:38

My x-store configure.php dashboard is just loading and loading and is not letting me change anything. I have tried different networks, browsers, and even computers.

Please, contact administrator
for this information.

#411057 Copied

3 Answers

thebomb

Participant

August 21, 2024 at 19:39

Also just to add to this, my checkout page order summary also just loads and loads and does not enable checkout as the summary isnt loaded.

#411058 Copied

Tony Rodriguez

Support staff

August 22, 2024 at 07:00

Hello, @thebomb,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We have thoroughly reviewed your website and are pleased to inform you that we did not encounter any issues. To ensure optimal performance on your end, we kindly ask that you clear your browser’s cache and revisit the site.

We recommend that you please downgrade the PHP version 8.3 to 8.0 or 8.1.

Additionally, we have prepared a video tutorial to assist you further. You can find the video link in the private content area designated for your access.

We trust this will be helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#411083 Copied

Andrew Mitchell

Support staff

August 22, 2024 at 18:31

Dear thebomb,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#411206 Copied
Tagged: ecommerce template problems, fix xstore editor, woocommerce templates, woocommerce troubleshooting, wordpress loading issues, wordpress xstore solution, xstore editor loading
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My Xstore editor is just loading and loading

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