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Name & categories length (product page) overlapping the nav item

This topic has 26 replies, 3 voices, and was last updated 9 years ago ago by Jack Richardson

nuts

Participant

November 3, 2015 at 13:05

Well, in RU some of the expressions are longer than in ENG, thus i assume this leads to some overlaps in a theme.

I’ve uploaded a new product with a long name and have some trouble with it
http://prntscr.com/8yio3q

#97520 Copied

25 Answers

Eva Kemp

Support staff

November 3, 2015 at 15:48

Hello,

Please show a page where you have problem.

Regards,
Eva Kemp.

#97567 Copied

nuts

Participant

November 3, 2015 at 16:34

link

Please, contact administrator
for this information.

#97580 Copied
Eva Kemp

Support staff

November 3, 2015 at 18:10
Hello,

Please try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:
```
.back-history {
   right: -23px !important;
}
```
Regards,
Eva Kemp.
#97610 Copied
nuts

Participant

November 3, 2015 at 18:19

no result looks as it was

#97612 Copied
Eva Kemp

Support staff

November 3, 2015 at 19:04
Hello,

Please also add this code:
```
.page-heading .title {
   margin-top: 20px !important;
}
```
Regards,
Eva Kemp.
#97620 Copied
nuts

Participant

November 3, 2015 at 19:16

the gap btw the 1st line & the second is ok, but still the line to big & overlaps the nav link on right

http://prntscr.com/8yn44z

#97621 Copied

Eva Kemp

Support staff

November 3, 2015 at 19:22

Hello,

I don’t see such issue:
http://storage6.static.itmages.com/i/15/1103/h_1446574684_1371077_4eabe52015.png

What browser or device are you checking in?

Regards,
Eva Kemp.

#97623 Copied

nuts

Participant

November 4, 2015 at 09:00

tried both, Chrome & IE.

in IE it’s a bit better, but not chrome at all

#97679 Copied

Eva Kemp

Support staff

November 4, 2015 at 11:08

Hello,

I checked the page in Chrome and this is what I see:
http://storage1.static.itmages.com/i/15/1104/h_1446631655_1932690_bafec543fb.png

Please show us screenshots of the page from your side.

Thank you.
Regards,
Eva Kemp.

#97705 Copied

nuts

Participant

November 4, 2015 at 12:58

i’ve tried reloading (ctrl F5) + cleared the chrome cash – no result

http://prntscr.com/8ywe9d

Please, contact administrator
for this information.

#97734 Copied
Eva Kemp

Support staff

November 4, 2015 at 13:46
Hello,

Please try to use this css code:
```
.page-heading .title {
   width: 60%;
}
```
Regards,
Eva Kemp.
#97745 Copied
nuts

Participant

November 4, 2015 at 14:02

Hooray! now it’s 2 lanes and the product name is fine!
the css must be added to the “Custom CSS for desktop” or to “Global Custom”?

BUT now the Home page is showing blanc, simply not loading. can’t figure out what influenced such a crash.

#97752 Copied

Eva Kemp

Support staff

November 4, 2015 at 14:57

Hello,

Add that code to Custom CSS for desktop.
What changes has the page stopped working after?

Regards,
Eva Kemp.

#97775 Copied

nuts

Participant

November 4, 2015 at 15:09

ok, so i did it correct.
well, i just did the css codes and nothing more.

can you have a look pls, may be it’s needed to check again smth on the front page as it was yesterday with the blocks needed to be re-created?

#97784 Copied

nuts

Participant

November 5, 2015 at 09:47

Eva, i finally got the idea what is wrong, seems to be the updated VC module.
The problem occurs with 2 blocks – New & Featured products.

when i delete the static block content, the main page loads as it should, but when re-creating them again, the page is down.

Not sure if it’s a problem of the plugin, or can the custom css influence the work of the module?

#97923 Copied

nuts

Participant

November 5, 2015 at 10:04

UPDATE.
tried various variations of static block settings & use – both tabs (NEW & Featured) are crashing, when there are more products than to fit 1 page. So when it comes to the point of necessity of the left – right arrows for the in-tab scrolling, this leads to a fault.

#97929 Copied

Jack Richardson

Support staff

November 5, 2015 at 10:45

Hello,

Please clarify with more details what you meant saying

there are more products than to fit 1 page

Also show us a screenshot for better understanding.

Best regards,
Jack Richardson.

#97934 Copied

nuts

Participant

November 5, 2015 at 11:13

Dear Jack, quite easy actually

if i have more products that might fit 1 page, than a problem occurs.
http://prntscr.com/8z93ji

i’m talking about this section & scrolling arrows.

#97948 Copied

nuts

Participant

November 6, 2015 at 07:11

So, any suggestions what should i do?

#98097 Copied

Jack Richardson

Support staff

November 6, 2015 at 12:00

Hello,

Please take our apologies for the delay as we were investigating the issue.
The problem was with the shortcode in product description (see the screenshot http://prntscr.com/8zmyfe). We will fix it in the next theme update.
Meanwhile if you want to place information in product description you may use Visual Composer code as shown on the screenshot http://prntscr.com/8zmyws.
Sorry for such inconveniences and thank you for understanding.

Best regards,
Jack Richardson.

#98156 Copied

nuts

Participant

November 6, 2015 at 21:02

Eeem, Jack it’s a bit unclear, why we are talking about the usage examples. My problem was on a main page with the slider with the NEW & Featured products tabs.

actually now they seem to be back alive again, but the arrowns are overlapped by the borders of the tab area

http://prntscr.com/8ztfan

#98218 Copied

nuts

Participant

November 9, 2015 at 14:35

up! 🙂

#98442 Copied
Jack Richardson

Support staff

November 9, 2015 at 16:04
Hello,

1. In my previous post I described what caused the problem with product slider on main page: it’s the shortcode in product description as shown on the screenshot http://prntscr.com/8zmyfe.

2. I’ve added the css code to Global Custom CSS section to show arrows:
```
.carousel-area .owl-controls .owl-prev {
    left: -20px;
}

.carousel-area .owl-controls .owl-next {
    right: -20px;
}
```
Please check your site now.

Best regards,
Jack Richardson.
#98451 Copied
nuts

Participant

November 9, 2015 at 17:16

Oh, beg my pardon Richard, didn’t understand you correctly.
Yes, it’s perfect.

The problem is solved.

#98479 Copied

Jack Richardson

Support staff

November 9, 2015 at 18:04

Hello,

You are welcome!

Best regards,
Jack Richardson.

#98492 Copied
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Name & categories length (product page) overlapping the nav item

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