This topic has 26 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson
Well, in RU some of the expressions are longer than in ENG, thus i assume this leads to some overlaps in a theme.
I’ve uploaded a new product with a long name and have some trouble with it
http://prntscr.com/8yio3q
Hello,
Please show a page where you have problem.
Regards,
Eva Kemp.
link
Hello,
Please try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:
.back-history {
right: -23px !important;
}
Regards,
Eva Kemp.
no result looks as it was
Hello,
Please also add this code:
.page-heading .title {
margin-top: 20px !important;
}
Regards,
Eva Kemp.
the gap btw the 1st line & the second is ok, but still the line to big & overlaps the nav link on right
Hello,
I don’t see such issue:
http://storage6.static.itmages.com/i/15/1103/h_1446574684_1371077_4eabe52015.png
What browser or device are you checking in?
Regards,
Eva Kemp.
tried both, Chrome & IE.
in IE it’s a bit better, but not chrome at all
Hello,
I checked the page in Chrome and this is what I see:
http://storage1.static.itmages.com/i/15/1104/h_1446631655_1932690_bafec543fb.png
Please show us screenshots of the page from your side.
Thank you.
Regards,
Eva Kemp.
i’ve tried reloading (ctrl F5) + cleared the chrome cash – no result
Hello,
Please try to use this css code:
.page-heading .title {
width: 60%;
}
Regards,
Eva Kemp.
Hooray! now it’s 2 lanes and the product name is fine!
the css must be added to the “Custom CSS for desktop” or to “Global Custom”?
BUT now the Home page is showing blanc, simply not loading. can’t figure out what influenced such a crash.
Hello,
Add that code to Custom CSS for desktop.
What changes has the page stopped working after?
Regards,
Eva Kemp.
ok, so i did it correct.
well, i just did the css codes and nothing more.
can you have a look pls, may be it’s needed to check again smth on the front page as it was yesterday with the blocks needed to be re-created?
Eva, i finally got the idea what is wrong, seems to be the updated VC module.
The problem occurs with 2 blocks – New & Featured products.
when i delete the static block content, the main page loads as it should, but when re-creating them again, the page is down.
Not sure if it’s a problem of the plugin, or can the custom css influence the work of the module?
UPDATE.
tried various variations of static block settings & use – both tabs (NEW & Featured) are crashing, when there are more products than to fit 1 page. So when it comes to the point of necessity of the left – right arrows for the in-tab scrolling, this leads to a fault.
Hello,
Please clarify with more details what you meant saying
there are more products than to fit 1 page
Also show us a screenshot for better understanding.
Best regards,
Jack Richardson.
Dear Jack, quite easy actually
if i have more products that might fit 1 page, than a problem occurs.
http://prntscr.com/8z93ji
i’m talking about this section & scrolling arrows.
So, any suggestions what should i do?
Hello,
Please take our apologies for the delay as we were investigating the issue.
The problem was with the shortcode in product description (see the screenshot http://prntscr.com/8zmyfe). We will fix it in the next theme update.
Meanwhile if you want to place information in product description you may use Visual Composer code as shown on the screenshot http://prntscr.com/8zmyws.
Sorry for such inconveniences and thank you for understanding.
Best regards,
Jack Richardson.
Eeem, Jack it’s a bit unclear, why we are talking about the usage examples. My problem was on a main page with the slider with the NEW & Featured products tabs.
actually now they seem to be back alive again, but the arrowns are overlapped by the borders of the tab area
up! 🙂
Hello,
1. In my previous post I described what caused the problem with product slider on main page: it’s the shortcode in product description as shown on the screenshot http://prntscr.com/8zmyfe.
2. I’ve added the css code to Global Custom CSS section to show arrows:
.carousel-area .owl-controls .owl-prev {
left: -20px;
}
.carousel-area .owl-controls .owl-next {
right: -20px;
}
Please check your site now.
Best regards,
Jack Richardson.
Oh, beg my pardon Richard, didn’t understand you correctly.
Yes, it’s perfect.
The problem is solved.
Hello,
You are welcome!
Best regards,
Jack Richardson.
The issue related to '‘Name & categories length (product page) overlapping the nav item’' has been successfully resolved, and the topic is now closed for further responses