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Navigation menu opened on iphone - by unseen79

This topic has 8 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

unseen79

Participant

December 17, 2015 at 18:07

Hello , we just put our website http://www.femmefatale.co.il on air , but on iphone there is problem .
Navigation menu is opened all the time , cant close it .
There is no possiabilty to see information , only if I move left , i go to the page …
I want the scrolling work only down …

#104811 Copied Theme version: Legenda - Responsive Multi-Purpose WordPress Theme WooCommerce version: 2.4.6

7 Answers

Eva Kemp

Support staff

December 17, 2015 at 20:02

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#104835 Copied

unseen79

Participant

December 17, 2015 at 23:13

please see in private all information

Please, contact administrator
for this information.

#104887 Copied

Jack Richardson

Support staff

December 18, 2015 at 11:36

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#104954 Copied

unseen79

Participant

January 16, 2016 at 20:08

thank you

#108401 Copied

Stan Russell

Participant

January 18, 2016 at 08:31

Hello unseen79,

you are welcome! Have a nice day!

Regards,
Stan Russell.

#108471 Copied

unseen79

Participant

February 3, 2016 at 17:03

Hello , our programmer wich worked before , found solution for this issu he told me that its some how depends with right to left changes . we changed developer a month ago , but the problemm now appears again .
The menu on mobile doesnt close … its not problem of update … if we will update all the design changes will be lost … so we wnt to resolve it like first time , but we cant contact with firs developer , so please can you check what is the problem ?

Thank you

#111491 Copied

Eva Kemp

Support staff

February 3, 2016 at 19:06

Hello,

The problem may be related to your modifications.
If you made them only in child theme you can update parent theme.

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#111513 Copied
Tagged: iphone, menu, navigation, open, themes, woocommerce, wordpress
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