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Need help cant edit static block “shop banner”

This topic has 5 replies, 3 voices, and was last updated 1 weeks ago ago by Tony Rodriguez

Jason

Participant

April 3, 2025 at 18:09

I am trying to edit the static block on the product category page. The static block is the shop banner. Which appears on all product category pages that show products within the category.

I have edited the static block page and cleared cache but the page still shows the old static block.

What am I missing here? Is there any other places this block is referenced?

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#439657 Copied Theme version: 9.4.10 WooCommerce version: 9.7.1

4 Answers

Jason

Participant

April 3, 2025 at 21:52

Update: I just moved the shop banner in static blocks area to trash and the old banner still appears at the top. I cant seem to get rid of it. Very frustrating! I cant launch my site because of this. This is the only thing holding me up from making my site live.

The template I am using is: car parts and I am using Elementor

Can Someone PLEASE PLEASE tell me how to either make the changes I made on the shop banner stick or make it go away so its no longer on the page.

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Jason

Participant

April 3, 2025 at 22:26

Also I have changed the setting in Customize: Shop: banner position to disabled. Still same result banner still stuck there… cant do anything to change it.

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Luca Rossi

Support staff

April 4, 2025 at 09:52

Dear Jason,

We hope this message finds you well.

We would like to inform you that you are currently utilizing the Product Archive Builder template. Please be aware that this template is applied to both your shop page and product category pages.

Should you wish to make any modifications, you can do so by editing the relevant section within the Product Archive Builder template. You may access it directly via the following link: https://prnt.sc/7JeK5rqsFH3l.

Additionally, we noticed that you are using the LiteSpeed Cache plugin. To ensure that any changes are reflected immediately, please remember to purge all caches through the plugin.

If you have any further questions or require assistance, please do not hesitate to contact us. We are always happy to help.

Best regards,
The 8Theme Team

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Tony Rodriguez

Support staff

April 4, 2025 at 16:18

Dear Jason,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Need help cant edit static block “shop banner”

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