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Need Help – Cart & Checkout - by j Flint

This topic has 11 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler

j Flint

Participant

December 7, 2018 at 21:49

I am curious why the demo content does not load a cart, checkout, store pages?
The pages I have look terrible?

#205642 Copied Theme version: Version: 5.1.3 WooCommerce version: Version 3.5.2

10 Answers

Olga Barlow

Support staff

December 8, 2018 at 14:02

Hello,

Cart, checkout, shop, my account pages are the default WooCommerce plugin pages that will be installed once you go through the WC setup wizard.

Explain me in more details what exactly looks terrible? Could you provide screenshots for better understanding?

Regards

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j Flint

Participant

December 8, 2018 at 15:36

Yes, I’m familiar with the woocommerce pages. Though the css to those pages looks terrible and nothing like the demo content.

Take a look at the site abd the cart, checkout, etc. And see.

J

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j Flint

Participant

December 8, 2018 at 15:37

The price and product details do not even show up ? Cant tell the total or tax u all? Do a mock checkout and see.

J

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Olga Barlow

Support staff

December 9, 2018 at 22:03

Hello,

Got it. It looks really strange. Could you provide me temporary Dashboard and FTP access to your site to find out what causes this problem?

Regards

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j Flint

Participant

December 11, 2018 at 01:15

Yes, thank you for checking.

Please contact administrator
for this information.

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Rose Tyler

Support staff

December 11, 2018 at 08:29

Hello,

Thanks for the reply. Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password).

Regards

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j Flint

Participant

December 11, 2018 at 16:54

No problem, Here you go.

Please contact administrator
for this information.

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Rose Tyler

Support staff

December 12, 2018 at 09:48

Hello,

Fixed. Please check now.
You need to contact your hosting provider and ask to increase WordPress memory limit – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Also, I would recommend you to use WPBakery page builder as the page editor because it’s more advanced than Gutenberg at this moment – http://prntscr.com/ltwb5l

Regards

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j Flint

Participant

December 12, 2018 at 17:02

Thank you VERY much!

What was the trouble? What was the fix?

J

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Rose Tyler

Support staff

December 12, 2018 at 17:07

You’re welcome!
Woocommerce shortcodes on pages were added in <pre> .... </pre> structure and it caused the problem.
I would recommend you to use WPBakery page builder to edit pages https://prnt.sc/ltwb5l because it’s more advanced than Gutenberg at this moment.

Regards

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