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Need help for "Footer Widget Toggle On Mobile" function

This topic has 5 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

  • Avatar: TheJasTip
    TheJasTip
    Participant
    December 20, 2019 at 18:14

    Hi,

    I set theme option to turn on “Footer Widget Toggle On Mobile” and set to collapsed
    https://prntscr.com/qdnx7x

    When I check the footer display from mobile device browser, seems the function not works
    https://prntscr.com/qdnyfb

    Sometimes the function have works, but the footer display on the desktop browser changes to the toggle option too
    https://prntscr.com/qdo0d5

    How do I get the function mentioned above to works properly?

    #227288 Copied Theme version: v.6.2.5 WooCommerce version: 3.8.1
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2019 at 20:13

    Hello,

    Do you check this using a real mobile device or just by resing the browser window? If you check it just by resizing then reload the page after the resize to get correct results.

    Regards

    #227294 Copied
    Avatar: TheJasTip
    TheJasTip
    Participant
    December 21, 2019 at 02:26

    I check using my real mobile device, also have check using my friend real mobile device. The result is the same.

    #227304 Copied
    Avatar: TheJasTip
    TheJasTip
    Participant
    December 21, 2019 at 04:45

    This issues has closed. I have resolved the issues with re-setting cloudflare on my server. Thanks for 8theme team support attentions.

    #227306 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:07

    Hello,

    That is great thank you for letting us know.

    Regards

    #227309 Copied
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