Need help replacing the logo during checkout or view cart screen

This topic has 4 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Tony Rodriguez

  • 3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 27, 2024 at 07:34

    Hello, @Jefferson Lee,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ We are pleased to guide you through the process of changing the logo on the checkout page. Please follow the steps outlined below:

    1. Navigate to XStore > Theme Options.
    2. Select WooCommerce (Shop).
    3. Go to Cart/Checkout Page Layout.
    4. In the Header Section, find the Site Logo and Retina Logo option to update the logo as per your requirements.
    5. Click “Publish” to save the changes.

    For your reference, you can view the following image: (https://paste.pics/QXA67)

    We trust this information will assist you effectively.

    2/ We have checked your site and found no mobile menu on the desktop header version. Please see the image for reference in the private content area.

    Have you sorted it out?
    Should you need any further support, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Jefferson Lee
    Jefferson Lee
    Participant
    September 27, 2024 at 07:43

    Hello,
    Yes, I’ve figured out how to do them. My next question is, how does this really work? I believe I’ve setup Stripe Payment method for checkout. When a customer purchase the product, does the money go directly to my Stripe account? What about the order info? I see there is a track order option for this theme. May I know the step-by-step workflow to get all of this going?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 27, 2024 at 09:14

    Hello, @Jefferson Lee,

    1/ We are reaching out to inform you that if you encounter any issues with the Stripe payment method during checkout, we kindly ask you to contact the plugin author or their support team for assistance.

    Thank you for your understanding and cooperation.

    2/ For your convenience, please follow these steps https://woocommerce.com/document/woocommerce-shortcodes/ to add the order tracking functionality: navigate to the ‘Edit Page’, then insert a ‘Shortcode’ element, and within that element, input the following shortcode: [woocommerce_order_tracking].

    Please always create new topics for new issues on our support forum to avoid any inconvenience and get prompt assistance.

    Best regards,
    The 8Theme Team

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