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Need help with recently set up Blanco powered WordPress site

This topic has 4 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

bargainchaser

Member

October 12, 2015 at 19:26

Hi. I hope you can help me.

I have the most recent version of WordPress installed (4.3.1) and had originally set up a shell of a Woocommerce site using the WP Storefront theme. No products, just messing with options to see how it worked. I decided to splurge on Blanco and installed that, then switched to using it. I tested a few options with it to see how it worked then downloaded the demo files. I’ve noticed some problems and have disabled all non-essential plugins. After I installed the demo files, I switched to a Static Front Page of Home Page. That is the only change I made.

Here are my questions:

1. How can I get a logo/banner to display in the header instead of the site title?
2. LayerSlider and Revolver Slider that came bundled with Blanco are both older versions. Can you send me the current versions of both?
3. No options are displaying under HomePage Control. I uninstlled the plugin once and re-installed it, but the options are still not displaying.

Thank you.

Tracey Poletti

Please, contact administrator
for this information.

#93395 Copied Theme version: 3.3 WooCommerce version: 2.4.7

3 Answers

Jack Richardson

Support staff

October 13, 2015 at 07:11

Hello,

1. You can upload logo in Blanco – Theme Settings > Header > Logo image URL.

2. You can download plugins at this link https://www.8theme.com/download-plugins/ .

3. Please clarify with more details what options you’re talking about.

Best regards,
Jack Richardson.

#93452 Copied

bargainchaser

Member

October 19, 2015 at 17:11

Thank you for your response:

Re: 3–All options are missing. The documentation references, among other things, featured products, product categories, etc. But I see absolutely no options available to me under Blanco–>Customize–>Homepage Control.

Please, contact administrator
for this information.

#94832 Copied

Eva Kemp

Support staff

October 19, 2015 at 17:52

Hello,

That plugin isn’t compatible with Blanco theme.
Please take our apologies.

Regards,
Eva Kemp.

#94850 Copied
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