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Need to change order notes place - by fabita123

This topic has 10 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

fabita123

Participant

February 3, 2016 at 10:45

Hello, I need to have the order notes field below billing address fields, NOT below shipping address fields. Because, if customer doesn´t choose a different shipping address he doesn´t see that field (order notes) and can´t submit us a note indicating delivering hours or what he needs. Some customers have told us they can´t leave a note, because they haven´t seen that field.

Could you tell me where and how can I change the order of order notes field and put it in the child theme?

Thank you very much.

Please, contact administrator
for this information.

#111404 Copied Theme version: 4.0 WooCommerce version: 2.5.0

9 Answers

Jack Richardson

Support staff

February 3, 2016 at 12:18

Hello,

In this case you have to edit Woocommerce files in wp-content/plugins/woocommerce/templates/checkout/form-shipping.php (copy and remove the code in lines 60-76) and place it in the file wp-content/plugins/woocommerce/templates/checkout/form-billing.php (after line 69).

Best regards,
Jack Richardson.

#111423 Copied

fabita123

Participant

February 3, 2016 at 17:19

I´ve succeeded in removing it from form-shipping but although I´ve pasted it in form-billing.php, it didn´t show up.

Thanks.

#111494 Copied

Eva Kemp

Support staff

February 3, 2016 at 18:59

Hello,

Please provide us with FTP credentials and specify path to your site files.

Regards,
Eva Kemp.

#111512 Copied

fabita123

Participant

February 3, 2016 at 20:01

Ok, here you are.

Please, contact administrator
for this information.

#111526 Copied

Jack Richardson

Support staff

February 4, 2016 at 08:49

Hello,

Unfortunately FTP details you provided don’t give access to your site files. Please provide us with the correct FTP account, you can contact your hosting provider support and ask them to help you.

Best regards,
Jack Richardson.

#111563 Copied

fabita123

Participant

February 4, 2016 at 12:06

Sorry, here you are.
Thanks

Please, contact administrator
for this information.

#111626 Copied

Jack Richardson

Support staff

February 5, 2016 at 11:35

Hello,

I’ve made the necessary changes in the form-shipping.php and form-billing.php files and placed them in your child theme in the wp-content/themes/idstore-child/woocommerce/checkout directory.
Please check your checkout page now.

Best regards,
Jack Richardson.

#111802 Copied

fabita123

Participant

February 5, 2016 at 12:05

Thank you very much!

#111813 Copied

Jack Richardson

Support staff

February 5, 2016 at 12:10

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#111816 Copied
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