Need to fix a few items on our store. please help :-)

This topic has 4 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: Samwell Leather
    Samwell Leather
    Participant
    April 5, 2016 at 23:34

    Hi.

    1. I want to disable the header/navigation bar from dropping down when I scroll down the page. It’s too large and takes up too much of the screen. How do I disable this feature? I have the Variant 2 Header selected.

    2. On a Single Product Page, we have the Zoom effect set to ‘Window’. So when we hover over, it zooms in. But the enlarged image is squished. It is not shown in it’s natural size. But rather it is squished either horizontally or Vertically, depending on the size of the image.

    3. The lightbox image viewer may be missing some CSS I’m guessing. It shows all of the left/right arrows instead of just one style. So ont he left, there are 3 arrows. Same for the right.

    4. The Qty Box on the product page and the cart have ‘invisible’ + and – buttons.

    Thank you.

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 6, 2016 at 08:53

    Hello,

    1. You can disable fixed header in 8Theme Options > General > Layout > Fixed navigation > Off.

    2. Try to set these sizes for images in Woocommerce > Settings > Products > Display http://storage9.static.itmages.com/i/16/0406/h_1459929102_6115347_9e5aa0978c.png , then regenerate thumbnails with this plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    3. Please provide us with WP admin panel credentials in Private Content.

    4. As I see there are arrows for quantity box: http://storage2.static.itmages.com/i/16/0406/h_1459929237_9623910_0b4f1ba676.png .

    Regards,
    Eva Kemp.

    Avatar: Samwell Leather
    Samwell Leather
    Participant
    April 6, 2016 at 20:18

    Hi, thank you very much for the reply.

    1. Thank you. That is exactly what I was looking for. Sorry I couldnt find it myself 🙂

    2. I am hesitant to set this setting because all of our images are different dimensions. They are not always the same.
    Generally, our full size images are about 1200 x 800px.
    Will this affect the actual photos in our media library? or will it only adjust the thumbnails and leave the media library items original and in tact?

    3. Ok

    4. Very strange. Here are links to what I see in all 3 of my browsers.
    http://thebarnfloor.com/upload/samwell_qty_arrows_chrome.jpg
    http://thebarnfloor.com/upload/samwell_qty_arrows_firefox.png
    http://thebarnfloor.com/upload/samwell_qty_arrows_internet_explorer.jpg

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 7, 2016 at 08:03

    Hello,

    2. Actual photos in media library won’t be affected.

    3. The problem is related to the plugin “Feed Them Social”. I’ve disabled it and arrows are shown correctly now. Clear browser cache and check.

    4. You can use this plugin to get +/- icons in quantity box https://wordpress.org/plugins/woocommerce-quantity-increment/ .

    Regards,
    Eva Kemp.

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