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Need to transfer the licence to a new domain

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Rose Tyler

marquand

Participant

September 25, 2024 at 07:56

Hi,

I need to transfer the licence from a domain. Please refer to the private content.

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1 Answer

Rose Tyler

Support staff

September 25, 2024 at 08:23

Hello, Marquand,

Thank you for reaching out to us.

We recommend that you begin by reviewing the following article, which provides detailed guidance on how to register and deregister the XStore theme for live and staging websites:https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites)

On your account page on our website, you can view the licenses you have added and the sites where the theme is activated. Please deactivate the domain to which you no longer have access. Once you have set up everything on the new site, proceed to the XStore Welcome panel and reregister the theme. This involves deactivating and re-entering the code for registration https://prnt.sc/xg_u6887kR57 . Following these steps should update the information about the new site next to the purchase code on your account page: https://www.8theme.com/account-user/?user_id=6719

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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Tagged: best selling, domain migration, license transfer, new domain, theme license, woocommerce themes
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