Need to uncheck the shipping to other address option in the checkout

This topic has 3 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: scrumgum
    scrumgum
    Participant
    July 11, 2024 at 18:49

    Hi there dear support team,
    Im facing this issue where I need to uncheck by default the shipping to other address but I cant find this option.
    This makes the checkout form appear very long and damages the sales.
    Please assist.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2024 at 07:30

    Hello scrumgum,

    Thank you for reaching out to us with your concern. We understand that you would like to have the “Ship to a different address” option unchecked by default to streamline your checkout process.

    Please navigate to the Dashboard > WooCommerce > Settings > Shipping > Shipping Options section. On that page you’ll find the ‘Shipping destination’ setting, which allows you to control which checkout fields should be used.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 12, 2024 at 07:32

    Dear scrumgum,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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