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Needed to regenerate thumbnails, now part of them won't generate

This topic has 9 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

andreea

Participant

June 21, 2016 at 19:07

Hi,

Hoping to find a little bit of assistance for this issue.. I had to regenerate the thumbnails for my website to remove the hard crop option and I cannot get them to fully regenerate.

There are a percentage of them that are not generated properly. I have over 1000 images in the shop, so you can understand the issue of having to take them one by one.

Do you have any idea what could be causing this?

Please, contact administrator
for this information.

#130523 Copied Theme version: 2.8 WooCommerce version: 2.6.1

8 Answers

andreea

Participant

June 21, 2016 at 19:11

Can’t seem to edit my previous post. Wanted to add some extra info.

See screenshot: http://prntscr.com/bj7vig

Please, contact administrator
for this information.

#130524 Copied

Jack Richardson

Support staff

June 22, 2016 at 12:21

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#130623 Copied

andreea

Participant

June 22, 2016 at 12:23

Hi,

Here you go.

Please, contact administrator
for this information.

#130629 Copied

Jack Richardson

Support staff

June 22, 2016 at 15:05

Hello,

I’ve reuploaded broken product images. Please check the mentioned page now.

Best regards,
Jack Richardson.

#130656 Copied

andreea

Participant

June 22, 2016 at 16:16

Hi,

Thank you. I know re-uploading works, but there are a lot of images where the thumbnail got broken after using the regenerate thumbnails plugin and I was looking for an automatic way to fix this issue and be able to use the regenerate thumbnails plugin correctly.

I was hoping maybe there’s a incompatibility issue you knew about, since this never happened on sites where I am using other themes.

I guess I will have to manually handle the whole issue..

#130673 Copied

Jack Richardson

Support staff

June 22, 2016 at 17:03

Hello,

Please try to use this plugin http://wordpress.org/plugins/regenerate-thumbnails/ instead of the current one you’re using.

Best regards,
Jack Richardson.

#130694 Copied

andreea

Participant

June 22, 2016 at 17:31

You’re an ANGEL!

Thank you so much! It seems to have done the job flawlessly. I really appreciate your support!

#130701 Copied

Jack Richardson

Support staff

June 22, 2016 at 20:05

Hello,

You’re welcome.
Thank you for your kind words.

If there are any questions feel free to contact us.

Best regards,
Jack Richardson.

#130728 Copied
Tagged: best selling, generate thumbnails, persuasive, regenerate thumbnails, themes, woocommerce
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Needed to regenerate thumbnails, now part of them won't generate

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