Neet to Set Product Categories in Mobile Categories Menu

This topic has 14 replies, 2 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 06:14

    Hello,

    How can i set product categories on mobiel categories menu? can you pls help here asap.

    13 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 07:07

    Hello, @Rajat Gajera,

    Thank you for contacting us and for using XStore.

    You can set product categories on the mobile categories menu under Dashboard > Products > Categories https://prnt.sc/f5OOlymgu0Dv & https://imgur.com/a/g35ILk5

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 07:45

    as per screenshot in mobile menu Additional Tab Content is not showing so can you pls help me

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 08:11

    Hello, @Rajat Gajera,

    Thank you for your response.

    To assist you more effectively, could you please provide a screenshot of the issue you are encountering? Additionally, we kindly request that you share your site’s wp-admin access credentials in the designated private content area. This will enable us to review your settings in detail and offer the most accurate support.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 08:31

    We need product categories on respective place. also shared administrator credential & screenshort

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 09:00

    Hello, @Rajat Gajera,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website, we have noticed that the product categories listed under Products > Categories currently contain only out-of-stock items. This appears to be the primary reason for the issues you are experiencing.

    To resolve this, we kindly suggest adding new product categories via your Dashboard under Products > Categories. Please ensure to assign products that are in stock to these new categories. After making these adjustments, we recommend checking the functionality again to see if the issue persists.

    For your reference, we have included a helpful image in the private content area of our correspondence.

    We trust this guidance will be beneficial to you. Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 09:17

    Below product have already in stock but it;s category is not showing in mobile categories menu

    SHAHI PANEER MASALA , 100GM (BOX)

    https://www.hawegofoods.com/product/shahi-paneer-masala-100gm-box/

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 09:55

    Hello, @Rajat Gajera,

    Thank you for your response.

    Upon review, it appears that the current product categories may be contributing to the issue you are experiencing. To address this, we kindly ask that you create new product categories. You can do this by navigating to Dashboard > Product Categories on your platform.

    Once you have set up the new categories, please verify if the issue persists.

    We hope this resolves the problem. Should you require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 10:09

    We can’t delete category bcoz we’ve integrate website with third party software. so can you pls tell me how can we remove category menu from mobile?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 11:18

    Hello, @Rajat Gajera,

    We are pleased to provide you with the instructions for removing a category from the mobile menu. Please follow the steps outlined below:

    1. Navigate to XStore Builders > ‘Header’.
    2. Select your header and choose to edit with Elementor.
    3. Edit the ‘Mobile Menu’.
    4. In the Content Tab, click on the ‘Items’ section.
    5. Click on ‘Wp Menu’.
    6. In the Extra Content dropdown, select ‘without’.
    7. Click on the ‘Publish’ button.

    For your reference, you may view the image provided at the following link: https://ibb.co/SPJWxyB

    We trust this guidance will assist you effectively. Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 11:48

    How can i remove shop page Our New Spice Arrivals & Most Products Can Be Shipped In 5 Business Days Or Less!

    From Shop Page

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 12:10

    Hello, @Rajat Gajera,

    We are writing to inform you that your recent request was not entirely clear to us. To assist you more effectively, could you please provide a detailed description of your specific needs or the desired outcome? This will enable us to better understand and address your concerns.

    Additionally, we would appreciate it if you could include a screenshot of the issue you are encountering. This will help us gain a clearer insight into the problem and expedite the resolution process.

    Thank you for your cooperation and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Rajat Gajera
    Rajat Gajera
    Participant
    May 3, 2024 at 12:13

    How can we remove red mark area from an attachment.

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2024 at 13:39

    Hello, @Rajat Gajera,

    We understand that you would like to modify certain content as indicated in the screenshot you provided. To proceed with these changes, please follow the steps outlined below:

    1. Navigate to “Xstore Builders”.
    2. Select “Product Archive Builder”.
    3. Choose “Edit Layout”.
    4. Here, you can remove or change the widget according to your requirements.
    5. Ensure to update the changes once completed.

    For your convenience, we have included reference images in the private content area of our website.

    We hope you find these instructions helpful. Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme’s Team

    Please contact administrator
    for this information.
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