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New categories are not showing ok on the frontend

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

ziga32

Participant

February 28, 2022 at 13:42

While classic bikes category pages are showing ok
https://i.imgur.com/C3OUuD7.jpeg
https://www.kolesa-newbike.si/mestna-kolesa/klasicna-kolesa/zenska-klasicna-kolesa/

others do not
https://i.imgur.com/FPwz6lQ.jpeg
https://i.imgur.com/8bXLwAB.png
https://i.imgur.com/n1dA2Wy.png
https://www.kolesa-newbike.si/mestna-kolesa/elektricna-kolesa/zenska-elektricna-kolesa/

It’s weird. If I deactivate a child theme all is working ok. But if I activate a child theme and delete all the custom code, the problem remains.
What else does a child theme do?

also I don’t know where this came from
https://i.imgur.com/o4tHFEi.png

but it don’t matter if I delete it or not.

I found that if I deactivate a child theme all is working ok.

#318634 Copied Theme version: 8.1.1 WooCommerce version: 6.2.1

3 Answers

Olga Barlow

Support staff

February 28, 2022 at 16:29

Hello,

Provide us with link to page with the issue, please, because I don’t see problem https://gyazo.com/94f557acd93d2f0a284095d56ce3bae4

If the problem appears with the child theme only then you have something custom code there that causes the issue. Provide us with WP Dashboard and FTP access and we’ll check which one.

Regards

#318667 Copied

ziga32

Participant

February 28, 2022 at 17:56

thank you. problem is gone, not sure what happened and not sure how only some of the category pages were infected by this.

It was the same on all computers, and removing custom code from functions.php and style.css in child theme did not did the trick, so at this point I’d just like to know what else is a child theme affected by?

#318675 Copied

Olga Barlow

Support staff

March 1, 2022 at 12:12

Hello,

It depends on what custom code you have in your child theme and what custom file you copied there. It’s difficult to tell you what was the reason of the issue if we did not see that.

Regards

#318708 Copied
Tagged: frontend, new categories, showing, templates, woocommerce, wordpress
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New categories are not showing ok on the frontend

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