Some glitches with checkout button on single product page and quick view!

This topic has 6 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: emmi4
    emmi4
    Participant
    February 5, 2022 at 14:17

    Hi,

    1) New problem with product pictures.
    When you are logged in somehow product pictures does not appear! When you are logged out, then product pictures appear.
    The same situation with quick view!
    Yesterday everything was fine!

    2) Why stock status, quantity, and checkout button does not always appear below the short description, but next to it on the right side?

    3) Problem with Tabs on the single product page
    When you are logged in, all Tab information appears in one whole column, not it Tabs
    When your are logged out, Tabs information appears correct, in 3 Tab sections.

    5 Answers
    Avatar: emmi4
    emmi4
    Participant
    February 5, 2022 at 14:37

    One more problem.
    Related products carousel type not working. My settings:
    Related products per view – 4
    Related products limit – 10
    But on single product page appears all 10 products.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2022 at 16:17

    Hello,

    1, 3/ Clear all cache/CDN and check one more time. Provide URL and temporary wp-admin access so we can take a closer look.
    2, 4/ Provide URLs, please.

    Regards

    Avatar: emmi4
    emmi4
    Participant
    February 5, 2022 at 17:37

    Thanks and yes, I clear cache and everything seems ok.
    About checkout button and quick view (missing checkout button) you can check this page:
    https://emmi.lv/product/augstspiediena-mazgatajs-bosch-universal-aquatak-135-1900-w-135-bar-410-l-h/
    And please check Ātrais skats (quick view) for Saistītie produkti (Related products)
    For example Bosch products
    https://emmi.lv/product/zales-plavejs-bosch-universalrotak-36-560-36cm-lidz-560m%c2%b2-2×2-0ah/
    or
    https://emmi.lv/product/robotizetais-zales-plavejs-indego-s-500-19cm-lidz-500-m%c2%b2/
    Karcher products quick view seems ok

    Avatar: emmi4
    emmi4
    Participant
    February 5, 2022 at 19:01

    Have you tested the Seraphinite Accelerator plugin for compatibility with xstore theme?
    At this moment I think most of the problems are due to this plugin!
    It works very well for page speed but time per time there are some glitches…
    Maybe you can recommend some other cache plugin?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2022 at 17:25

    Hello,

    No, we did not test our theme with that plugin. We know that our theme works ok with the Lightspeed, WPRocket, W3 Total cache, Nitro pack, Fastest cache, WP Super cache, SiteGround Optimizer.

    Regards

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