New Installation and website looks messy

This topic has 9 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: Usuario1
    Usuario1
    Participant
    March 25, 2021 at 00:19

    Hi!
    Today I bought Xstore theme, the installation was easy and success, but website looks messy and lots of errors.
    I want to use this theme with Elementor.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2021 at 07:55

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin access, we will help you.

    Regards

    Avatar: Usuario1
    Usuario1
    Participant
    March 25, 2021 at 14:49

    Here it is.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2021 at 15:28

    Hello,

    Check your site now.

    Regards

    Avatar: Usuario1
    Usuario1
    Participant
    March 25, 2021 at 23:21

    Hi!
    I opened the site in chrome and I still see display issues, when I opened in Edge the site loaded properly.

    Could you please advise?
    Can I start working personalizing the page?

    Thanks!

    Avatar: Usuario1
    Usuario1
    Participant
    March 25, 2021 at 23:28

    No, sorry, in Edge and in Chrome I still see display issues.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2021 at 13:58

    Hello,

    Sorry for the delay in answering.
    Here is what I can see on your site via Chrome browser – https://gyazo.com/8cdf737910ac7b44fd8d09a5ca9c2108 Please clear cache and check one more time.
    Provide screenshots of what exactly is incorrect for you. Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
    Edge is not the best browser to use and check because it does not support many of the modern CSS styles well and it’s not related to the theme but to WooCommerce plugin styles. So, try using Chrome or FF.

    Regards

    Avatar: Usuario1
    Usuario1
    Participant
    March 26, 2021 at 19:21

    Thanks!
    Today the site looks so good and it is working.
    I wanted to buy the same template again, the previous one had an offer but I stopped the purchase to see that this problem was resolved and now I see that they removed the price at which I bought the current one. Would you have a discount if I bought a second template today? 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2021 at 09:03

    Hello,

    Thanks for the reply.
    The current price is $39 – https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Regards

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