New Label shows very old producst as new

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: SoulMan77
    SoulMan77
    Participant
    June 7, 2023 at 08:06

    If I set it to any small number, the label still shows up on products that were last created or modified months ago.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 08:20

    Hello SoulMan77,

    Thank you for getting in touch with us.

    The New Label takes into account the “last update or modification date” of the product.
    You can disable this label via Theme Options >> WooCommerce >> Shop Elements >> Product badges.
    If you want to change the functionality of this label, you can send a request to our dev team here – https://www.8theme.com/taskboard/

    Kind Regards,
    8theme team

    Avatar: SoulMan77
    SoulMan77
    Participant
    June 7, 2023 at 08:36

    Hi Rose,
    but I have products that aren’t created/modified in last days. In that products I see badge also if set it for 1 day.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 09:00

    Hello SoulMan77,

    Thank you for your response.

    We’ve checked it on our test site and do not see this problem.

    On your site the situation is the next https://prnt.sc/c_C61dL1ZPpW What exactly product should now show the New label? Please provide the URL.

    Kind Regards,
    8theme team

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