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New option equal height is wrong developed and looking like in themes from developed in 2016

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Jack Richardson

Tommy

Participant

October 25, 2024 at 07:53

Hello,

in 2016 first themes start with option to find a good product grid design. So the find the option and name “eual height” for that option to solve one bad looking effect: the stair effect of product grids if one product in grid have 2 line title and now review element, the other product in grid have 1 line title and review element.

Finally the image is in one line with all other images if you enable equal height.
Also title and all other elements will start at same position.
xstore start to have this option in 2024 and now we stuck also in this option with most simple reallife cases.

1. Equal height is not added to all product widgets. So you can show your visitor good design in “product grid” widget, but if you use another one you will have a stair effect in the same page. How to explain this to your visitor and why not adding it to all grids that show products?

2. Equal height is not added correct to product grid widget. You can give them a try in other themes and enable equal height. After enabled equal height we still have strange messy stair effect. Screenshot from equal height you give is in options in 2024: https://ibb.co/JH8kP1t

And this is what we have years before out of the box with another theme. Screenshot:
https://ibb.co/x3n671y

Now i am asking you:
What do you prefer to show your customers and visitors?
This solution? https://ibb.co/JH8kP1t or this https://ibb.co/x3n671y?
We have wait to 2024 to have this simple equal height option and its still not possible to have a normal looking product grid. 🙁

I am very frustrated, because we have to talk about so simple basics of detailed onlinestores.

Do you plan to fix this issue soon?

BR
Tommy

#420406 Copied Theme version: 9.4.3

1 Answer

Jack Richardson

Support staff

October 28, 2024 at 13:38

Dear @Tommy,

I hope this message finds you well.

First and foremost, I apologize for the delay in responding, as our team was out of the office over the weekend.

As you are aware, we highly value the feedback and ideas from our clients, and we have already implemented many of the suggestions you’ve provided that we believe are beneficial to a broader audience. Regarding your recent inquiry about Upsells, Cross-sells, and Related Products, we have previously suggested a workaround. However, we understand that you do not agree with our proposed solution.

In light of this, we kindly encourage you to submit a feature request on our task board at https://www.8theme.com/roadmap/. This will allow us to gauge the popularity of your idea, as, at present, we have not received similar requests from other users.

Additionally, we kindly ask that you refrain from submitting multiple topics with the same questions, as this can make it more challenging for our support team to provide efficient and accurate responses.

Thank you for your understanding, and we appreciate your continued support.

Best regards,
Jack Richardson
The 8Theme Team

#420706 Copied
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