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New page created but it’s not visible on preview

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Rose Tyler

Outgrowth

Participant

November 22, 2024 at 12:00

Hi Team

I created 3 new pages but it’s not visible on preview. I am not sure why this is happening kindly check and let me know the issue.
Thankyou
https://apisopus.fi/toimitukset-ja-palautukset
https://apisopus.fi/rekisteriseloste-ja-tietosuoja
https://apisopus.fi/evastekaytannot

#424727 Copied Theme version: 9.4.2

5 Answers

Rose Tyler

Support staff

November 22, 2024 at 13:36

Hello, Outgrowth,

Thank you for reaching out to us.

Your site is under maintenance mode, so we can’t check your site.

Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

#424733 Copied

Outgrowth

Participant

November 23, 2024 at 07:53

Sure just a min

Please contact administrator
for this information.

#424806 Copied

Rose Tyler

Support staff

November 23, 2024 at 15:13

Hello, Outgrowth,

We appreciate your prompt response.

If you wish to view the preview, please disable this option for the elements -https://prnt.sc/sn8DKCXmA8GO
For example – https://apisopus.fi/evastekaytannot/?preview_id=1934&preview_nonce=051427c6a1&preview=true

Best Regards,
8Theme’s Team

#424843 Copied

Outgrowth

Participant

December 12, 2024 at 12:45

Hi Team

I login the website after 2-3 days and today i noticed that website is taking a lot of loading time even when a user opens any pages fron front end or even if i need to go to any widget it takes a lot of time to open that. I confirmed and connected with the server support and they mentioned that the some plugins are bugging. Kindly have a look and resolve it asap.
Along with this i have few other requests and questions:
1st-As my website default language is Finnish but still i can see some sections on product page coming in English version and their is no option to change. In product page category is coming in English whereas it should be in Finnish and this thing is happening at many places. Kindly guide me the solution as i need to change it on cart, checkout form and checkout page.

2nd–If there is no product in cart a popup comes up that too in english written text. On cart and checkout page xstore logo is coming whereas i have changed the logo on the entire website.

3-The footer on the cart and checkout page is different how i can access that and change to the footer on homepage as entire website footer?

4-In product page i want to align the text to right. How i can do that i am attaching a screenshot.

These are some of my questions and requests. Kindly check them briefly and if possible guide me for each question in a simple way so that i can manage them at my end. A recorded video will also work. Will wait for your revert

Thankyou

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support staff only.

#427366 Copied

Rose Tyler

Support staff

December 12, 2024 at 13:17

Hello, Outgrowth,

Please post different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ Please refer to the following article for guidance on improving your website’s speed: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Additionally, we noticed that you are currently using PHP version 8.3.12. It appears that not all the plugins you have installed are fully compatible with this version. As a recommendation, we suggest downgrading your PHP version to 8.1 for better compatibility.

Best Regards,
8Theme’s Team

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