New Product shows just white page - by Haribo

This topic has 7 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

  • Avatar: Haribo
    Haribo
    Participant
    June 21, 2015 at 14:37

    Hi!
    I copied the product “Maca” to “Guarana“.

    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 22, 2015 at 08:24

    Hello,

    Please clarify your issue with more details and provide us with access to wp-admin panel and FTP.
    Also we can’t access your site because of this notification:

    Your access to this site has been limited
    Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
    Reason: Access from your area has been temporarily limited for security reasons

    So please open access for us to be able to view the site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Haribo
    Haribo
    Participant
    July 5, 2015 at 15:13

    Hi Eva!

    Thank you for answering… In order to avoid my site being hacked (it happened before) I blocked all the countries that whose people aren’t supposed to see the website. I didn’t block United Kingdom – I thought your office is in London..? So please tell me what country I will have to unblock and I will…

    Thank you!

    Simone

    Please, contact administrator
    for this information.
    Avatar: Haribo
    Haribo
    Participant
    August 7, 2015 at 11:19

    In them meantime I got help by a professional… costs me quite a bit… pity!…

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2015 at 11:51

    Hello,

    So is your issue resolved now?

    Best regards,
    Jack Richardson.

    Avatar: Haribo
    Haribo
    Participant
    August 7, 2015 at 11:53

    this one yes. though I couldn’t get the answer how to resolve it. I actually dislike that because I would like to be able to resolve those problems myself.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2015 at 12:01

    Hello,

    Glad the issue has been resolved. If there are any questions feel free to contact us.

    Best regards,
    Jack Richardson.

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