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New Products not Functioning - by bharatk

This topic has 8 replies, 3 voices, and was last updated 9 years ago ago by Jack Richardson

bharatk

Participant

December 16, 2015 at 18:26

Hello Eva,

I need assistance with a few new products, they show up fine in the store, but it’s missing the variables within the dropdown menu. SEE SHOP>E-LIQUIDS>MIST COLLECTION (Entire collection is not providing the option to select Nicotine strength)

I’ve also removed a product line and am still seeing them listed in the flavors, where a free liquid is offered. SEE SPECIAL OFFERS>SELECT ANY BUNDLE> E-LIQUID CHOICES (The ENTIRE “Premium” line has been removed)

On the Home page, where the E-Liquids are, the left button reads “View Premium” with a dead link since the category and all of its products have been removed. It SHOULD be replaced with “View Mist Collection”.

Your assistance is appreciated,
Bharat

Please, contact administrator
for this information.

#104633 Copied Theme version: 4.0 WooCommerce version: 4.4

7 Answers

Jack Richardson

Support staff

December 17, 2015 at 10:59

Hello,

Could you please show us screenshots of the issues and provide the direct links where problems persist?

As I see the button on home page shows the content that is present in home page editor:
http://storage1.static.itmages.com/i/15/1217/h_1450346319_6716997_5ceed74b0f.png

Best regards,
Jack Richardson.

#104729 Copied

bharatk

Participant

December 18, 2015 at 17:05

Hello Jack,

Attached here are a couple screenshots of one of the products although this is the same problem on about a dozen within that category.

Thank you for the solution to the home page button.

Please, contact administrator
for this information.

#105028 Copied Theme version: 4.0 WooCommerce version: 4.4

Eva Kemp

Support staff

December 20, 2015 at 09:38

Hello,

As I see you haven’t marked “Visible on the product page”:
http://prntscr.com/9gbqal

Please do this and check product after that.

Regards,
Eva Kemp.

#105102 Copied

bharatk

Participant

December 20, 2015 at 15:45

I see that the “View on page” has been selected on the Pink Mist E-Liquid, however the variations still aren’t visible on the page for ordering. Also the reason it wasn’t selected is because when using existing functional products as a new product setup guide, the “View on page” option is unselected, yet functions accurately.

Please take another look.

#105130 Copied Theme version: 4.0 WooCommerce version: 4.4

Jack Richardson

Support staff

December 21, 2015 at 08:54

Hello,

You haven’t set price for your variations http://storage4.static.itmages.com/i/15/1221/h_1450684434_3169224_f6cf3157bc.png for the product “Pink Mist”.
Add prices and check products then.

Best regards,
Jack Richardson.

#105166 Copied

bharatk

Participant

December 21, 2015 at 21:57

Thank you!!!

#105365 Copied

Jack Richardson

Support staff

December 22, 2015 at 12:04

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#105427 Copied
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