New products not showing on category page

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: editerat
    editerat
    Participant
    November 17, 2015 at 22:12

    Hey!

    I recently posted this question. At first it looked like it was fixed, but the problem persists.

    New products simply will not show up on category pages.

    I’ve tried your suggestion to refresh the permalink settings, cleared the cache, looked for any kind of caching (plugins, etc.), tried different browsers, different categories. Nothing works.

    I have also tried to compare product attributes of products that show and don’t show, using print_r()/var_dump(), and they don’t seem to be any different.

    Concrete example:
    The product with id 830 (/produkt/herrjacka) should show on the category page of the category with id 130 (/product-category/herr/jackaherr/)

    It doesn’t.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 18, 2015 at 12:29

    Hello,

    I’ve re-activated plugins.
    Please check product category page now.

    Also please update plugins to the latest versions https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: editerat
    editerat
    Participant
    November 18, 2015 at 16:32

    Ok, thanks! It seems to be working.

    Do you have any insight into why this happens?

    Avatar: Eva
    Eva Kemp
    Support staff
    November 18, 2015 at 19:33

    Hello,

    The issue may be caused by outdated plugins version, that’s why we recommend you to update them.

    Regards,
    Eva Kemp.

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