New static block doesn't show on front end

This topic has 6 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Amzy Leel

  • Avatar: pri1234
    pri1234
    Participant
    July 5, 2017 at 22:27

    For some reason when I make a new static block and try to use it in my product short description on my single product page by shortcode it doesn’t appear on the front end. I tried with some other already made static blocks I use and it works fine. The short code is correct the static block id is correct but doesn’t show on front end. Any help would be appreciated, thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    July 6, 2017 at 05:56

    Hello,

    The password you’ve provided above is incorrect.
    I am getting this message.

    ERROR: The password you entered for the username temporary is incorrect.

    Avatar: pri1234
    pri1234
    Participant
    July 6, 2017 at 13:21

    My apologies, here is the correct one

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 6, 2017 at 16:20

    Hello,

    Tell me what Static Block has this issue and for what product you tried to use it. We’ll check.

    Regards

    Avatar: pri1234
    pri1234
    Participant
    July 6, 2017 at 16:46

    static block name: Gabbeh Indo, I use the shortcode and it doesn’t show on front end. All my other static block shortcodes work perfectly. Here is a link to a product where it doesn’t show on front end, product link

    I tried clearing my site and browser cache, but nothing happens.

    Thank you

    Avatar: amzy
    Amzy Leel
    Participant
    July 7, 2017 at 06:43

    Hello,

    I’ve fixed it.
    You can see your static block in that product.

    You can see what was the incorrect in your code when go to that product >> edit

    remove your line (1st line) after you check this.

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