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New users do not receive a mail about account opening

This topic has 2 replies, 2 voices, and was last updated 31 minutes ago ago by Rose Tyler

Tugba

Participant

November 25, 2024 at 15:31

Although it is open in Woocommerce > Settings > Emails settings new users do not receive a mail about account opening

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support staff only.

#425153 Copied Theme version: 9.4.4

1 Answer

Rose Tyler

Support staff

November 25, 2024 at 16:34

Hello,

Thank you for reaching out to us.

Could you kindly test if the same issue occurs when using a default theme, such as Storefront?

Best regards,
8Theme’s Team

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