Newly added pages too wide somehow (wrong template picked up?wrong settings?)

This topic has 9 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Nancy
    Nancy
    Participant
    February 1, 2024 at 13:33

    See the “aanbiedingen” page, but I also have this problem somehow with other new pages.

    If you see the front page, it’s totally different when you look at the width.
    I have tried :
    – creating a template of the front and importing on the aanbiedingen page
    – emptied my functions.php
    – tried another template through admin > pages > aanbiedingen
    As you can see, the front is just fine.

    Could you take a look and tell me what I’m doing wrong? I can use this info for the other ‘sale’ pages.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2024 at 15:04

    Hello, Nancy,

    Thank you for contacting us and for using XStore.

    We can’t log in https://prnt.sc/isIfC5PLq5Xa , please temporarily disable 2FA.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: Nancy
    Nancy
    Participant
    February 1, 2024 at 15:07

    I’m sorry, I disabled it for you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2024 at 15:14

    Hello, Nancy,

    We appreciate your prompt response.

    We kindly request that you clear your cache and revisit the “aanbiedingen” page at your earliest convenience. We have made adjustments to the width of the container – https://prnt.sc/PC1OpzNNAl3k

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Nancy
    Nancy
    Participant
    February 1, 2024 at 15:19

    Refreshed, But unfortunately no difference in the “frontend”.
    https://prnt.sc/BAGmSL9X0kV8
    I had the same problem, when editing, it looks fine, but somehow the frontend is different.

    Avatar: Nancy
    Nancy
    Participant
    February 1, 2024 at 15:23

    Deactivated everything except lightstart, elementor, woocommerce and xstore, no difference 🙁

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2024 at 15:56

    Hello, Nancy,

    We wish to inform you that we have deactivated the Static Blocks Cache and the Remove Query Strings From Static Resources features located within the Speed Optimization section of the Xstore Theme Options.

    Kindly clear your browser’s cache and proceed to verify the changes at your convenience.

    Furthermore, we would greatly appreciate it if you could provide us with a screenshot depicting the current display on the “aanbiedingen” page. This will assist us in better understanding the situation from your perspective.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Nancy
    Nancy
    Participant
    February 1, 2024 at 16:10

    added css for laptop only (so not global css):
    body > div.template-container > div.template-content > div.page-wrapper > div > div > div > div {width: 75%;
    margin:auto;}

    I think this solved it.
    https://prnt.sc/rKhoH5qZuNU9

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2024 at 16:47

    Hello, Nancy,

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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