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Newsletter long load time - by TheOne - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    September 25, 2019 at 17:52

    Hello,

    I have a couple of xstores and on this page it takes a couple of seconds for the newsletter popup to show up (it’s not instant) – on click. Is this a database issue or theme issue ?

    Thank you,

    Please, contact administrator
    for this information.
    #222010 Copied Theme version: 6.1 WooCommerce version: 3.7
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 26, 2019 at 11:20

    Hello,

    Newsletter uses the Ajax requests to show the content http://prntscr.com/pb7koj . So, the speed of the request-answer depends on your server if you are talking about open by click of the newsletter popup. Contact your hosting provider to speed up this process theme does not have any settings for this.

    Regards

    #222063 Copied
    Avatar: TheOne
    TheOne
    Participant
    September 26, 2019 at 18:55

    Hello,

    Thank you for the anwser. We will migrate the site to another hosting provider (long time coming) + adding CDN.

    #222104 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2019 at 21:02

    Hello,

    You’re welcome!

    Regards

    #222107 Copied
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