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Newsletter menu showing on cellphone menu (but not requested)

This topic has 4 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

  • Avatar: mariangio
    mariangio
    Participant
    October 30, 2019 at 19:49

    Hi,
    I have not set up any Newsletters and neither put it on the menu. It doesn’t show on the computer but it shows on the cellphone.
    How can I disable it on the cellphone menu.
    Thanks

    Please, contact administrator
    for this information.
    #224110 Copied Theme version: 6.0.2
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    October 31, 2019 at 04:41

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #224118 Copied
    Avatar: mariangio
    mariangio
    Participant
    October 31, 2019 at 11:42

    Here
    The details attached.
    Please let us know what was the problem for next time. Thanks!

    Please contact administrator
    for this information.
    #224125 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2019 at 19:58

    Hello,

    Go to Theme Options > Enable Promo Popup > Off.
    I can’t see your Theme Options. Please set the administrator role for the user next time.

    Regards

    #224142 Copied
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