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Newsletter Popup - by pablostevens - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: pablostevens
    pablostevens
    Participant
    April 9, 2020 at 17:26

    I’m on Xstore 6.3 with header builder activated.

    I have the popup icon in the header and clicking it launches the pop up properly, but I have the settings to pop up after 1000ms automatically. It does not. I’ve cleared my cache, I’ve cleared WP transients, I’ve cleared all my cookies. I’ve set it to come up every time. I also tried to set it on mouse out, and that doesn’t work either. I’ve tried it in different browsers and logged in and logged out.

    I also tried disabling my caching plugin, still no popup. I”m kind of new to Xstore (usually use Royal) am I missing something?

    #233083 Copied Theme version: 6.3 WooCommerce version: 4.0.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2020 at 07:15

    Hello,

    Could you, please, provide temporary wp-admin access?

    Regards

    #233108 Copied
    Avatar: pablostevens
    pablostevens
    Participant
    April 10, 2020 at 15:57

    Here’s the login info.

    Please contact administrator
    for this information.
    #233149 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2020 at 16:00

    Please check – http://prntscr.com/rwtzo5

    Regards

    #233150 Copied
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